Welcome to Sound Graphics Online (ALL PRICE GST INCLUSIVE)


Customer Service

   Call us on 0425320180

Shipping & Delivery
We will ship the goods in 1 business day after funds clear.
We offer combined postage. We will choose most suitable service for your area.
We use Couriers and Australia Post to deliver parcels. Any parcel can be tracked. Once parcel is shipped, the tracking number will be appeared on the carrier area of the item and the delivery company is also indicated. A notification email will be sent.
The tracking website:

Australia Post      www.auspost.com.au

Couriers Please   www.couriersplease.com.au     Contact phone number: 1300361000

TNT                      www.tnt.com.au                        Contact phone number: 131150

We accept credit cards (visa card and master card only), Paypal, internet transfer, bank deposit and pay on pick up.
Buyer is required to pay for the purchased item within 3 working days or make a contact immediately.
If buyer didn't receive the parcel by one week after posted sign is appeared on the item, the buyer has to check the website to find out what happens. If you missed a delivery, you have to call the delivery company to arrange a redelivery immediately.

If you cannot reach the delivery company or there is any problem, contact to us straight away.

We don't accept the claim about unreceived parcel after two weeks once dispatched. This is because the courier company will return the parcel back to us if they didn't receive any contact about the missed delivery parcel within one week.

If the parcel returns to us, the buyer has two options. One is reposting. Two is money back. For reposting, the buyer has to pay another postage to resend. For money back, original postage is not refundable and we charge restocking fee 20% of item price. So please pay attention to receive the parcel.

If buyer wants to authorize to leave the parcel in front of the door or somewhere, let us know.

If buyer wants to delay postage, let us know.

Once buyer bids/buys the item, we are assume that the buyer accepts these terms and conditions.

All machines have 12 month warranty. See our warranty policy.  Consumables, parts and accesorries don't have any warranty, but buyer can claim return or exchange. See our 30 days return policy.
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